Store Policies

Returns/Exchanges

At Adesso we want you to be fully satisfied with your order and will be glad to exchange any unused/unworn items with which you are not completely happy.

Please note that Adesso's jewelry is one-of-a-kind or limited edition, composed of unique, and often vintage, elements. If a certain component or piece is not available, we will communicate with the customer and do our best to offer a comparable item.

Adesso will provide you with a credit code to be used on or towards your next purchase at our site given the following guidelines:

• The item you wish to exchange must be returned (postmarked) to us within 14 days of the original shipping date not to incur any re-stocking fees.
• Any items received after 14 days will be charged a 10% re-stocking fee to be deducted from your credit.
• All exchanges must be returned within 30 days of the original ship date to receive any credit (all sales final after 30 days).
• No credits or refunds will be issued on used, worn or damaged goods.
• Items much be shipped back pre-paid via USPS Registered Priority Mail. Items must be declared at full retail value, wrapped securely and sent to the following address:
  
  Adesso
  1187 Coast Village Road #325
  Montecito, CA 93108
• Credit codes are good for 90 days from date of issuance.
• Shipping and handling are non-refundable and are the responsibility of the customer.

No returns or exchanges on custom orders.

Adesso does not offer money-back refunds on any order.

For questions on our return policy please contact:

Shipping

Orders placed in our online store are shipped using USPS Priority or Express Mail. Please choose your preferred shipping method during checkout.

Orders are normally shipped within 2 to 3 business days.

If you need a shipment expedited or have other special circumstances, please contact us prior to placing your order.